Privacy Policy – Elite Gleam Carpet & Upholstery Cleaning

Last updated: August 29, 2023

At Elite Gleam Carpet & Upholstery Cleaning (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable law (including GDPR).

1. Information we collect

When you contact us, request a quote, or book a service, we may collect:

  • Your name

  • Phone number

  • Email address

  • Address of the service location

  • Any details you provide about the service required

We also use cookies and tracking tools (e.g. Facebook Pixel, Google Analytics) to improve our website and marketing.

2. How we use your information

We only use your personal data for:

  • Providing quotes and booking services

  • Responding to your enquiries

  • Sending service-related updates or reminders

  • Improving our website and advertising performance

We never sell or rent your data to third parties.

3. Sharing your information

We may share limited data with trusted service providers (e.g. payment processors, email services, marketing platforms like Facebook/Google) only for the purposes described above.

4. Data storage and security

We store your information securely and take appropriate steps to protect it. Data is retained only for as long as necessary to provide our services or as required by law.

5. Your rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at:
📧 info@elitegleam.ie

6. Cookies & tracking

Our website uses cookies and similar technologies (including Facebook Pixel) to measure traffic, improve performance, and personalise ads. You can disable cookies in your browser settings.

7. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.